Partial Service Issues

Resolved·Partial outage

The service disruption has been resolved, and all systems are operating normally. We apologize for the inconvenience.

Tue, Apr 7, 2026, 11:21 PM

(3 weeks ago)

Affected components

Apr 7, 2026, 06:28 PM

11:21 PM

App

Updates

Resolved

The service disruption has been resolved, and all systems are operating normally. We apologize for the inconvenience.

Tue, Apr 7, 2026, 11:21 PM

Monitoring

We have identified the cause of the issue affecting our services. We have now implemented a fix, monitor the system as it recovers and will update you as soon as possible.

Tue, Apr 7, 2026, 08:56 PM(2 hours earlier)

Investigating

We are currently investigating a service disruption impacting Tax Preps, Tax Reviews and Tax Advisor. Our team is actively working to identify the root cause. We will provide our next update as soon as possible.

Tue, Apr 7, 2026, 06:28 PM(2 hours earlier)